Features
BugSplat provides a comprehensive set of tools that enable you to track
end-user crashes in your own products.
With BugSplat, you get an easy to integrate library that monitors user crashes.
In the event of a crash, your user is given the option to upload crash
information to our online service. Your engineering team can browse all
crash information at the BugSplat web site and has access to valuable
information including a symbolic call stack that can be used to isolate
the actual problem. Online crash reporting gives you a wide set of tools
to analyze trends and isolate the most common user crashes.
Benefits of the BugSplat Service
You get:
- Complete and accurate data about your product's stability.
- Statistics describing those bugs that affect your customers the most.
- Descriptions and contact information from the users experiencing the crash.
- Automatic calculation of call stacks. No debugger required.
- Improved customer faith. They see your company and product details
on the crash dialog, not the generic Microsoft "Send Report" dialog.
- Ability to add custom files to the report, such as log
files, system information, etc.
- Improved stability of your application.
- Full support for native Windows, .NET, Java and Mac OS X applications.
- Integration with your Defect Tracking software.
Your customers get:
- Automated crash specific technical support when they need it the
most - at the time of an application crash!
- Immediately notified if a fix or service pack is available to
address the crash that just occurred.
- Confidence that their crash is being investigated by your team.
